The Sheepskin Experts, Inc. began as a strictly wholesale company, manufacturing fine sheepskin products in Argentina, where we continued for the first 12 years. Then, in 1996, we turned to New Zealand and Australia for production. Today we offer both imported products and tailor-made products made by our own tailors right here in the U.S.A.
Expanding To The Internet
You may have seen our advertisements in various automobile magazines. Well, we have since branched out into other venues to offer our excellent products and unique brand of customer service. Our latest venture is to offer our luxurious and affordable products to you over the Internet. It is our intent to give you the same excellence in service our customers have been enjoying for years. We welcome your inquiries. When you are in the Los Angeles area, please visit us at our showroom. We will be happy to show you our product line.
Creating A Reputation
Our philosophy of caring for our customers might be called old-fashioned, but we believe that the best way to create a successful business is to take such good care of our customers that they return again and again, recommending us along the way. At Sheepskin Experts, we consider returning customers to be of such vital importance that we reward our repeat customers accordingly.
The statistics prove that our philosophy works! When we moved to the Van Nuys location, 25-30% of our customers were returning. Now, a mere seven years later, at least 50% of our business comes from repeat customer and/or referrals.
How do we know that manufacturing the finest products in the market produce happy customers? Since we offer on-site installation, we have the privilege of witnessing their happy faces first hand. We also keep a record of pictures of seat covers installed on many different cars. This allows our customers to see first hand what their finished job will look like.
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